Change login name/username

Change login name/username

If you want to change your username for logging into idgard® if needed, open your personal "Preferences" on the left sidebar. This function is available for both full license users and users with a guest license. After completing the entries, a new PUK will be created. If the username is changed, the current session will be terminated. Please log in with the new credentials.

• Select "Username".

• Change your username

Click on "Change username". After finishing the process, a new PUK will be created. Keep the PUK in a safe place. You can use the PUK to reset your password

If the registration administrator leaves the company, the account must be transferred to another person. Once this person receives the credentials from the previous registration administrator, they can change them here.

This article did not answer your question?

We are happy to help you! Just send us a message with your questions and we will get back to you as soon as possible. 

Create ticket

Disclaimer

The content of this online help is intended solely for information and documentation purposes for our product idgard® and can be changed at any time without prior notice. We assume no responsibility or liability for errors or inaccuracies. Due to technical developments, uniscon GmbH reserves the right to change the functional scope of the product at any time.

---

(C) uniscon GmbH

• Recent Articles

• idgard® iOS App: Create Data room

  Create Data room Data Room is included in the Growth and Enterprise packages.  You need a license for each data room. You cannot create a data room without the required license.  To create a data room, you need a full license and permission from the ...

• idgard® iOS App: Marking Files as Read/Unread

  Marking Files as Read/Unread New and unread files can be marked as read. An unread file is shown in yellow and is located at the top of the list of files. If you want to mark this file as read, it will be re-sorted in the order you have specified.   ...

• idgard® iOS App: Activating/deactivating notification sound

  Activating/deactivating notification sound  When a new document or object is uploaded to your Box while you are online in the idgard® iOS app, this will be indicated via an acoustic signal.  You can activate or deactivate this function in the ...

• idgard® iOS App: Adding/Removing Users to/from a box

  Adding/Removing Users to/from a box Add a user to a Box. A user must be a member of a Box in order to access and work with data in the Box, and be able to view the Box in the Box overview. Only a Box owner or manager can add users to a Box. When you ...

• idgard® iOS App: Assigning Permissions to Members

  Assigning Permissions to Members in the idgard® iOS App As a Box owner or manager, you can define which permissions you would like to assign to members in your Box. Proceed as follows: Open the  in the top-right corner. Select “Members / Guests / ...

• Related Articles

• Reset or recover your login data (username, password)

  Reset or recover your login data (username, password) For data protection reasons, we, as operators of idgard®, have no access to the login information of our customers. We do not know your login data and cannot reset them. If you need to reset your ...

• Problem with new login

  Problem with new login At the moment, when connecting idgard® Boxes with WebDAV via FullQualifiedDistinguished Name (FQDN) as "networkfolder" and not as "drive", problems occur after a new Windows login due to a problem of the Windows WebDav Client ...

• Login page is white

  Login page is white If you get a white page after calling up the registration mask at https://my.idgard.de/ please check if JavaScript is activated. JavaScript is required so that idgard® can be displayed in your browser. If necessary, you can ...

• Login data for registering your idgard® account

  Login data for registering your idgard® account If you have created an idgard® account for your company, you have previously must have set the login data as well during the registration. As the operator, we have no access to this login data (login ...

• Change your personal master data in idgard

  Change your personal master data in idgard Only a full license user can access their own profile in Preferences. Guest license users cannot see their profile. They can have their master data changed by the person who invited them to idgard®. If your ...

• Popular Articles

• Create e-mail template for registrations

  Create e-mail template for registrations This feature is only available in the Enterprise package. If you have the Admin's permissions in the idgard® account, you can write an individual text for the user registration. This text will be used if you ...

• Welcome to the idgard® online help

  Welcome to the idgard® online help This online help is the main source of information for learning and working with idgard®. Click on one of the following links to obtain further information about idgard®. To use the online help: Search article Enter ...

• Isn't encryption on the device the best bet for a safe cloud?

  Isn't encryption on the device the best bet for a safe cloud? The term „cloud computing“ encompasses two aspects: Data storage in a cloud for one’s self, excluding multiple or third-party access. Data processing or storage of information in a cloud, ...

• Legal issues related to idgard®

  Legal issues related to idgard®   The relevant aspects concern the telecommunications and data protection laws, as well as contractual issues regarding cloud services. The service idgard® and its sealed cloud technology are compliant with these norms ...

• What specific risks are eliminated by idgard® in business communication?

  What specific risks are eliminated by idgard® in business communication? Business communication without leaks and liability risks. Communication and collaboration across company boundaries is usually done using ordinary email. Neither confidentiality ...